Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery.
Shipping Origin
All products are shipped from our fulfillment centers in China.
Shipping Time
Estimated delivery time is 10-15 business days, depending on the destination country and local customs processing.
Please note that delivery times are estimates and may vary due to factors outside of our control, such as customs delays or carrier disruptions.
Shipping Methods
We primarily ship using reliable international carriers such as:
- DHL
- UPS
- Other trusted logistics partners with tracking support
All shipments include tracking information, which will be provided once your order has been dispatched.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing your tracking number. Tracking updates may take 2–5 business days to appear in the system.
Customs, Duties & Taxes
Depending on your country, your order may be subject to import duties, taxes, or customs fees. These charges are determined by your local customs office and are the responsibility of the customer.
We are not responsible for delays caused by customs procedures.
Shipping Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by:
- Customs clearance processes
- Carrier delays
- Weather conditions or unforeseen disruptions
- Incorrect or incomplete shipping addresses
Contact
If you have any questions about your order or shipping, please contact us at:
info@flashraceparts.com